Idem Translations, Inc. is thrilled to announce the promotion of Nancy Kellen to the role of Chief Operating Officer, effective immediately.
Idem Names Nancy Kellen as New Chief Operating Officer
Idem Translations, Inc. is thrilled to announce the promotion of Nancy Kellen to the role of Chief Operating Officer, effective immediately. Ms. Kellen will continue to report to Mariam Nayiny, President and CEO.
“Nancy embodies the Idem ethos,” says Mariam Nayiny, Idem’s founder “Having been an integral member of our team for the past fourteen years, she has an understanding of our clients’ needs that is both broad and deep. I can think of no one better suited to be Idem’s COO at this juncture in our company’s strong trajectory, and I look forward to the skills and tenacity that she will bring to the role.”
Since 2008, Ms. Kellen has led Idem’s sales and client services departments, regularly representing the company at industry events and playing a pivotal role in planning the company’s sales and marketing strategy. More recently, she has taken on additional operational responsibilities to ensure that the customer experience at Idem is seamless from initial quote request through each step of the company’s triple-certified quality process for medical translations.